Because each piece we create is made-to-order and personalized just for you, we are unable to accept cancellations, returns, or exchanges.  

While we do not accept cancellations, returns, or exchanges, customer satisfaction is our biggest priority. If you have any concerns with your order, please contact us within 4 days of delivery with photos and a brief description so we can work together on a resolution. 

Questions? 

If you have any questions about your order or this policy, please reach out at solidrockdesignco2020@gmail.com — we’re always here to help.